Property management is an ever-changing business, and companies that manage rental properties must constantly adapt and evolve to keep up. Despite growing and changing to keep pace with the market, property management companies must hold onto specific core values.

If you’re looking for a property management company, there are several qualities you should watch for to ensure you’ll have a good experience and optimal outcomes. This guide will help you know what to look for in a property management company.

What Are the Signs of a Great Property Management Company?

Your rental property is an investment of time, money, and energy. Finding a property management company that offers the services you need and can deliver the success you want can seem like a challenge. Looking out for these characteristics can help you narrow your search and find the ideal property management company.

1. Communication

Your property manager will be a partner who helps you achieve your goals. Clear, effective communication is crucial. 

A property management company should focus on forming and sustaining good relationships with its clients. It should use a variety of tools–email, text, customized communication platforms, etc.--to communicate with current and potential tenants, service providers, and property owners while ensuring data security and privacy.

2. Experience

Following local, state, and federal laws while managing a rental property can be a complex process. Finding a property management company with a proven track record of effectively handling daily operations related to managing rental properties. The company should have good relationships with service providers in the community and a history of retaining high-quality tenants. 

A property management company should be well-established and have a thorough knowledge of all laws and regulations. It should also have experience creating effective marketing strategies.

3. Tennant screening process

Finding reliable tenants can be challenging. But good property management companies use creative marketing campaigns and thorough screening processes to connect with high-quality tenants. 

Ask about the property management company’s tenant screening process. It should include the following:

• Employment status
• Eviction history
• Income verification
• Credit check
• History of rent payments

You may ask how potential tenants will find and apply to rent the property. Is there an online application? Is the process simple and quick? These questions will give you an idea of how efficient the property management company is and how likely it will be for them to find high-quality applicants. 

4. Responsiveness

Your property management company should be responsive to you and its tenants. The company must respond quickly to tenant feedback and provide quick solutions to problems. A property management company that ignores applicants and tenants may not be responsive to you in the future. It may also have difficulty retaining high-quality tenants. 

Find a Property Management Company in Denver

If you own a rental property and need the best property management company Denver, reach out to the dedicated team at Acorn+Oak Mile High. Our friendly, knowledgeable professionals have a proven track record of success and want to help you reach your goals. Contact us today to learn more about our services and how we can partner with you to achieve success.